Warranty

FDGC WARRANTY

Floor Defender Garage Containment Mats (FDGC) warrants your FDGC mat to be free from defects in material and workmanship for a period of 6 months from the date of purchase, subject to the following conditions and limitations:

CONDITIONS:

Warranty period is determined by date of purchase direct from FDGC or from authorized resellers of Floor Defender Garage Containment Mats. (Please keep original purchase receipt)

Limitations: This warranty does not cover the following: 

+ Improper installation of FDGC (Didn't follow instructions)

* Slight size variations in finished product compared to custom or stated size on web and/or product box due to heat-sealing of edges 

+ FDGC is not responsible for damage from acts of nature 

* Placement of the FDGC on any surface that is not smooth and flat 

* Use with snow chains or studded snow tires 

* Burns caused by hot objects or open flames (See Warning below)

+ Punctures caused by rocks and other sharp objects. (Like shovels and rakes) 

* Use of solvents, chemicals and abrasive detergents to clean the FDGC (Example is bleach) 

* Normal wear and tear 

* Discoloration of the vinyl sheeting that may occur over time from direct or indirect light

 * Tire impressions made on the vinyl sheeting, which is considered normal 

* Hot Tire marks/sticking on Mat. This is caused by driving on FDGC while tires are hot from the road. Can cause mat to bunch up while backing up. 

Solution: Cool tires prior to pulling in on; pull slightly ahead before backing up to free sticky tires.

WARRANTY FOR COMPACT, MID-SIZE & SUV/TRUCK FDGC

Should a defect occur, contact us to request a Return Merchandise Number. No returns will be accepted without a Return Merchandise Number (RMA). It is the responsibility of the customer to pay for all shipping costs including insurance. Upon receipt of the returned product(s), Floor Defender US will either repair or replace the defective product(s) as deems necessary. Please see website for more details.

WARRANTY FOR CUSTOM FDGC

Should a manufacturing defect be found in the first 90 days, contact us to discuss issue, and see how it can be resolved. No refunds will be accepted for any custom FDGC units

CAUTION:

The FDGC mat is SLIPPERY WHEN WET! Use caution when walking or driving on FDGC mat. Removal of fluids and debris is recommended daily. Also be careful not to on turn wheels while on mat as this could cause damage. Also be aware that too much water and below freezing temperatures could result in ice forming around tires and cause the fabric to tear. Warning: FLAMMABLE, if exposed to open flames. Do not smoke or use open flame devices (including grills fire pits, deep fryers, smokers or lanterns) on or around the FDGC mat, Do not store flammable liquids (gasoline, kerosene, propane etc.) on or around the FDGC mat.  

Questions? Email us at sales@floordefender.ca